Membership Freeze / Cancellation
We’re sorry to see you go!
- If you decide to reactivate your membership in the future (and we hope you do) membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.
- If you’re sure you’d like to cancel, just send us an email letting us know to Admin@crossfitenvy.com. This will serve as your 30-day written cancellation notice as required by your membership agreement. Your membership will be cancelled 30 days from the submission of the email. Note that if you have a scheduled payment within this period, the payment will be processed as scheduled. All payments are non-refundable.
- Membership freezes are subject to the same 30 day notice. If you submit a membership freeze within your 30 day notice date, your next billing cycle will still be charged, however the one after will be frozen. For example, if you submit a month long freeze on May 5th, and your billing cycle is May 10th, you’ll still be charged on May 10th. However if you don’t come in for the month of May, we will withhold the charge for the month of June, even if you return in the beginning of June. Then regular billing would resume in July.